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123

2C2P allows e-commerce merchants to accept alternative payment method such as Cash, web pay, iBanking, mBanking, over kiosk machine or over the counter services.

General Information

  • What is 123?
  • Alternative Payment Channels Available

Customer Related

  • What do I do if I have difficulties making a payment?
  • What is currency will be charged to my account?
  • If my transaction failed, can I try again?
  • Why am I getting a timeout response?
  • What should I do if I am unable to scan the barcode on my payment slip?
  • Do I need an account to pay using 123?
See all 12 articles

Merchant Related

  • Can I subscribe to specific Channels?
  • Can I subscribe to 123 Agents in other regions?
  • When new channels are added, will the channels be automatically available for my consumers during payment selection?
  • Will I be charged additional fees for the new channels?
  • Will I receive up-to-date and instant payment completion notification from 2C2P?
  • My consumer had made payment via one of the accepted channel, but I did not receive any payment completion notification.
See all 7 articles

Agent Related

  • I am getting error response when validating the payment. What should I do?
  • Can I accept payment of a different amount from the payment slip?

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