What do you need help with?
Customer Related
- What do I do if I have difficulties making a payment?
- What is currency will be charged to my account?
- If my transaction failed, can I try again?
- Why am I getting a timeout response?
- What should I do if I am unable to scan the barcode on my payment slip?
- Do I need an account to pay using 123?
- If I select 123 as my payment method, how will I be charged?
- What information do I need to provide to use 123 Service?
- Can I make payment for a transaction where the expiry date had lapsed?
- How can i pay with 123 payment slip?
- How can i check my payment status?
- How do i request for a refund?