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  2. 123
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Customer Related

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  • What do I do if I have difficulties making a payment?
  • What is currency will be charged to my account?
  • If my transaction failed, can I try again?
  • Why am I getting a timeout response?
  • What should I do if I am unable to scan the barcode on my payment slip?
  • Do I need an account to pay using 123?
  • If I select 123 as my payment method, how will I be charged?
  • What information do I need to provide to use 123 Service?
  • Can I make payment for a transaction where the expiry date had lapsed?
  • How can i pay with 123 payment slip?
  • How can i check my payment status?
  • How do i request for a refund?

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